Last updated: 7/15/2020 and effective 7/15/2020
At www.coachbergenroth.com we take privacy very seriously. We must collect some personal information from you in order to provide the services that we offer. Personal Information or Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Children under the age of 16 may not use the services provided by this site. This also includes the MailChimp signup for the newsletter provided at various places on this site. By using this site and using our services you agree that you are 16 years of age or older.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
COLLECTION AND USAGE OF PERSONAL INFORMATION
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information is used for the following purposes.
- For registration to use services provided by this site.
- Registration for the e-newsletter.
- Information to aid with the recording and storing of data related to workout data such as heart rate or weight.
- Any other information for the use of www.coachbergenroth.com
We do not sell or share this information with other entities and treat your private information with care.
Specifically, the personally identifiable information that we collect about you includes the following.
- First Name
- Last Name
- Organization (Rowing Club etc)
- Street address, town, city, zip (if you are enrolling in any training plans, or participate in live online coaching sessions you will sign a waiver that requests this information)
- Email Address
- Resting Heart Rate
- Maximum Heart Rate
- Functional Threshold Power
- You have the option to create heart rate zones that you can configure and design.
- Best 2k ergometer time
- Password (which is encrypted)
- Workout data
- Stroke number
- Time elapsed
- Stroke Rate
- Drag Factor
- Split Time
- Average split time for the workout
- Distance rowed
- Average heart rate for the workout
- Graphs that include information on your mental approach to competition and other graphs that show workout data)
- Teams you are a member and members that are tied to a specific team and coach. If you delete your profile you will be removed from the team.
- Training plans that are assigned by a coach or written by you personally.
- Strength training workout data such as reps lifted sets completed and the weight lifted for each set.
- Data relating to your opinion of how you mentally handle competitive athletics as part of the Athlete Psychology Diagnostic.
- Teams that you belong to.
- Comments you have made about individual training sessions.
- The training management system is also integrated with the Concept2. You have the ability to create tokens to access the Concept2 Logbook and import training sessions into your own account on this site. Power Ten Development, LLC has no control over this third party application. However, you have the ability to disconnect the training management system from the Concept2 Logbook when you choose.
We use Paypal to process payments. Your payment information such as credit card information is not stored on our servers but is secured by PayPal and is subsequently processed and controlled by them.
If you sign up for the Mailchimp newsletter you will receive the newsletter when it is sent out periodically. You can unsubscribe from the e-newsletter at any time using the link at the bottom of each e-newsletter that you receive. In addition, emails generated by the training management system and the Athlete Psychology diagnostic can be unsubscribed from using the link at the bottom of each email.
We will communicate other site related announcements through our Twitter and Facebook channels as appropriate in addition to the email newsletter.
PROCESSING AND DATA CONTROLLER
For Users located in the EU Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and our website processing will take place in accordance with the GDPR.
Coachbergenroth processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:
Coachbergenroth entity which you as a User entered an agreement with when using our website will be the Controller for User data, as outlined above in “COLLECTION AND USAGE OF PERSONAL INFORMATION” section. For Respondent data, the User will be the Controller in accordance with Directive and GDPR, and Coachbergenroth will be the Processor. Coachbergenroth adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, Coachbergenroth stores all data provided by its Users with accounts in its European Data Region, in the European Economic Area (EEA) only.
The EU-U.S Privacy Shield Framework.
Power Ten Development LLC is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Power Ten Development, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU but not including Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to each Privacy Shield Framework, Power Ten Development, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Power Ten Development, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In compliance with the Privacy Shield Principles, Power Ten Development LLC commits to resolve complaints about our collection or use of your personal information. European individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Power Ten Development, LLC at:
Power Ten Development LLC has further committed to refer unresolved Privacy Shield complaints to EU Data Protection Authority, an alternative dispute resolution provider located in the EU. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit the EU DPA website for more information or to file a complaint. The services of EU DPA are provided at no cost to you. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Users from Switzerland are not permitted to use any services or diagnostic hosted on this site.
www.coachbergenroth.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.Coachbergenroth has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EU Region is done in accordance with this data processing agreement.
Data Retention and Deletion
We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws. Users can request to delete their data or have it removed from our database by sending an email to firstname.lastname@example.org.
Deletion or removal of data may take up to 30 days from the date of the request. This is in part because of database backups on our hosting provider.
Users who are not active on this website for 12 months will be deactivated. Users who are not active for 18 months will be deleted.
Duration of consent
The data will be retained for the duration of the owner’s membership, or 18 months after the user’s last activity on the site.
We have a protocol in place to manage such a data breach in the event that one does occur.
In the event of a data breach in accordance with the EU GDPR regulations, we will notify all users of our MailChimp email lists and all “team managers” and athletes and users of our system via email within 72 hours of the data breach and contact the necessary authorities.
All data is stored in a database located in Europe on the servers of our hosting provider. The site uses SSL to encrypt data transferred between the server and the client (web browsers, mobile apps, third party sites). Only logged in users will have access to private sections of the site. Private data is collected using POST requests to avoid displaying the information in the URL for the page. We will disable accounts that have been lost, misused, or have unauthorized access unless you will notify us in writing to activate your account.
You may request to have a copy of all of your data by contacting our data protection officer. You can view or edit your personal information on the account management link once you log in to the system.
Data Protection Officer
Coachbergenroth has a data protection officer for matters relating to privacy and data protection. You may contact our data officer:
Subject: Attn: Data Protection Officer
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data includes information such as your computer’s Internet Protocol (“IP”) address (recorded upon login), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we use third-party services such as Google Analytics that collect, monitor, and analyze this data.
As a member of the team, you grant permission for your “team manager” to modify any part of your workout data as appropriate. The team manager shall have no authority to access and change your password. If you need to access your account and need a new password, you should use the reset password link found on the login page.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that aid us in communicating the posts, features, or products of this site.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
www.coachbergenroth.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
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