Privacy Policy

PRIVACY POLICY

Last updated: 8/5/18 and effective 8/5/18.

INTRODUCTION

This privacy policy relates to https://www.coachbergenroth.com. This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the site.

At www.coachbergenroth.com we take privacy very seriously. We must collect some personal information from you in order to provide the services that we offer. Personal Information or Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Children under the age of 16 may not use this services provided by this site. This also includes the MailChimp signup for the newsletter provided a various places on this site. By using this site and using our services you agree that you are 16 years of age or older.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

COLLECTION AND USAGE OF PERSONAL INFORMATION

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information is used for the following purposes.

  • For registration to use services provided by this site.
  • Registration for the e-newsletter.
  • Information to aid with the recording and storing of data related to workout data such as heart rate or weight.
  • Any other information for use of www.coachbergenroth.com

We do not sell or share this information to other entities and treat your private information with care.

Specifically the personally identifiable information that we collect about you includes the following.

  • First Name
  • Last Name
  • Organization (Rowing Club etc)
  • Email Address
  • Age
  • Gender
  • Weight
  • Best 2k ergometer time
  • Password (which is encrypted)
  • Workout data
    • Average split time for the workout
    • Calories
    • Distance rowed
    • Average heart rate for the workout
    • Graphs that include information on your mental approach to competition and other graphs that show workout data)
    • Teams you are a member for members that are tied to a specific team and coach. If you delete your profile you will be removed from the team.
    • Training plans that are assigned by a coach or written by you personally.
  • Data relating to your opinion of how you mentally handle competitive athletics as part of the Athlete Psychology Diagnostic.

Notifications

If you sign up for the mailchimp newsletter you will receive the newsletter when it is sent out periodically.  You can unsubscribe from the e-newsletter at any time using the link at the bottom of each e-newsletter that you receive. In addition, emails generated by the training management system and the Athlete Psychology diagnostic can be unsubscribed from using the link at the bottom of each email.

We will communicate other site related announcements through our Twitter and Facebook channel as appropriate in addition to the email newsletter.

PROCESSING AND DATA CONTROLLER

EU Users

For Users located in EU Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and our website processing will take place in accordance with the GDPR.

Controller

Coachbergenroth processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:

Coachbergenroth entity which you as a User entered an agreement with when using our website, will be the Controller for User data, as outlined above in “Collection of User data” section. For Respondent data, as outlined in the “Collection of Respondent data” section, the User will be the Controller in accordance with Directive and GDPR, and Coachbergenroth will be the Processor. Coachbergenroth adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, Coachbergenroth stores all data provided by its Users with accounts in its European Data Region, in the European Economic Area (EEA) only.

The EU-U.S Privacy Shield Framework.

The CoachBergenroth entity is a division of Power Ten Development, LLC, which participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Power Ten Development, LLC is committed to subjecting all personal data received from the EU, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. Power Ten Development LLC is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Power Ten Development, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU but not including Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to each Privacy Shield Framework, Power Ten Development, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Power Ten Development, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In compliance with the Privacy Shield Principles, Power Ten Development LLC commits to resolve complaints about our collection or use of your personal information. European individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Power Ten Development, LLC at:

Attn: Privacy Manager
7107 S. Yale Ave #455
Tulsa, OK 74136-6308
or email at
Power Ten Development LLC has further committed to refer unresolved Privacy Shield
complaints to EU Data Protection Authority, an alternative dispute resolution provider located in

the EU. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit the EU DPA website for more information or to file a complaint. The services of EU DPA are provided at no cost to you. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Users from Switzerland are not permitted to use any services or diagnostic hosted on this site.

Associates Program
www.coachbergenroth.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.Coachbergenroth has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EU Region is done in accordance with this data processing agreement.

Data Retention and Deletion

We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws. Users can request to delete their data or have it removed from our database by sending an email to neil@coachbergenroth.com.

Deletion or removal of data may take up to 30 days from the date of the request. This is in part because of database backups on our hosting provider.

Users who are not active on this website for 12 months will be deactivated. Users who are not active for 18 months will be deleted.

Duration of consent

The data will be retained for the duration of the owner’s membership, or 18 months after the user’s last activity on the site.

Data Breach

We have a protocol in place to manage such a data breach in the event that one does occur.

In the event of a data breach in accordance to the EU GDPR regulations, we will notify all users of our MailChimp email lists and all “team managers” and athletes and users of our system via email within 72 hours of the data breach and contact the necessary authorities.

Data Security

All data is stored in a database located in Europe on the servers of our hosting provider. The site uses SSL to encrypt data transferred between the server and the client (web browsers, mobile apps, third party sites).  Only logged in users will have access to private sections of the site. Private data is collected using POST requests to avoid displaying the information in the URL for the page. We will disable accounts which have been lost, misused or have an unauthorized access unless you will notify us in writing to activate your account.

Data portability

You may request to have a copy of all of your data by contacting our data protection officer. You can view or edit your personal information on the account management link once you log in to the system.

Please send an email to neil@coachbergenroth.com if you wish to see a full record of all of the personal information recorded in compliance with this privacy policy.

Data Protection Officer

Coachbergenroth has a data protection officer for matters relating to privacy and data protection. You may contact our data officer:

Neil Bergenroth

Subject: Attn: Data Protection Officer

Email: neil@coachbergenroth.com.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data includes information such as your computer’s Internet Protocol (“IP”) address (recorded upon login), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we use third-party services such as Google Analytics that collect, monitor and analyze this data.

Team Functionality

Those members that are members of a team that is managed by a coach who has a license with www.coachbergenroth.com will have the chance to give their consent and agree to this privacy policy. The purpose of this to provide structure, organization and data recording for training. When you provide your consent as a “team member” you are agreeing to the Terms and Services and this Privacy Policy.

As a member of the team, you grant permission for your “team manager” to modify any part of your workout data as appropriate. The team manager shall have no authority to access and change your password. If you need to access your account and need a new password, you should use the reset password link found on the login page.

Each team member shall be bound by this privacy policy. By accepting an invitation to a team, the new member agrees to limit the use of these data strictly to the allowed use according to this privacy policy and the GDPR.

When an athlete joins a team the “team manager “ accepts the responsibilities and duties associated with access to personal data of the new team member. He is bound by this privacy policy and the GDPR regulation of the European Union regarding the personal data that he has access to.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that aid us in communicating the posts, features or products of this site.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Associates Program

www.coachbergenroth.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.

Changes To This Privacy Policy

This Privacy Policy is effective as of 8/4/18 will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact

If you have any questions about this Privacy Policy, please contact us at neil@coachbergenroth.com.

7107 S. Yale Ave #455 Tulsa, OK 74136-6308


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